If a reservation for only hotel accommodation, with or without breakfast, is made for one or more individuals, the following applies to the cancellation of that reservation:
Until when can I cancel free of charge?
You can cancel all types of reservations, with the exception of non-refundable, free of charge until 12.00 (12 pm) on the day of arrival.
What time is meant by '12 hours on the day of arrival'?
Check-in is possible from 14:00 on the day of arrival. In addition, you can cancel your reservation free of charge until 12:00 (12 pm) on the day of arrival.
What is a non-refundable reservation?
This is a reservation which you must pay online immediately during booking and which can then no longer be canceled or changed.
Why should I choose the non-refundable rate?
Because you waive flexible cancellation and the reservation directly online, we give you a discount. The non-refundable rate is therefore always the most advantageous rate available.